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Mike did such a thorough job diagnosing my furnace problems and giving me all of my options for repairs. He definitely knows what he is doing and you can tell he cares about the customer and doing the right thing.
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I was very pleased with the Quality of work and courtesy my technicians provided during the install of my new heating and air system. The guys went out of their way to be courteous and clean.
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Curtis was nice and explained all options with the service call.
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The guys were so nice!! I have a puppy and they were very careful to not let her out. They would stop and give her some love and start right back to work. They explained what they were doing and even let me know I had a leak coming from the kitchen. I had to leave and they locked my home up for me and let me know when they were done. They were just so friendly and hard working and vey confident in the job they were doing. I was very happy with my service!!!
Response from Drake Heating & Air:
This is awesome to hear Connie.... Josh and Aaron are top notch, Thanks so much for the kind words!
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He was by far the best Drake service technician to come out. He was polite, knowledgeable, and gave us good suggestions.
Response from Drake Heating & Air:
This is GREAT to hear... we have a lot of great techs, and Anthony is one of them.... We will note that in your account to book him for your service in the future. Everyone at Drake Thanks you for choosing us!
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This review should not reflect on the technician. He was polite, professional and knowledgeable. However, the last few times we have had our unit serviced, you have tried to sell us more than what we need for our home. We are tired of the sales pitch and may look elsewhere.
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Matt S. was truly kind and very sincere in all that he did. I could tell he values his job and his customers. He is genuine in the way he handles situations. He was very helpful and gave great advice. Thank you Matt!!!
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Thermopride oil furnace FOY
Westinghouse gas furnace and generac generator FOY
